FAQs

Use the Find a Tutor page to browse currently available tutors. Filter by subject, level, price, availability, and other preferences. When you find a suitable tutor, send them a message with your contact details and a short outline of the support you need. We will then introduce you by email so you can decide whether they are the right fit.

With a large pool of tutors, we can support most UK subjects and the main UK exam boards, including OCR, Edexcel, AQA, Eduqas, WJEC, and SQA. If your subject is more unusual, contact us and we will do our best to help.

Qualifications vary between tutors. Some hold strong GCSE and A-Level backgrounds in the subjects they teach, while others are qualified teachers or examiners with many years of experience. If you want a specific background or qualification, use the directory filters and mention it when you message the tutor.

Yes. If you see a tutor you like, open their profile and message them directly. If you already know the name of the tutor, please do type that into the Find a Tutor page search box. Note: the tutor may be unavailable (try un-checking the “Available tutors only” checkbox), and we’ll see if the tutor can make an exception and still help you should you send a message to an unavailable tutor.

Start with the subject and level you need, then consider any preferences you share such as tutor background, teaching style, or availability. The goal is to find someone the student feels comfortable learning with.

We only work with experienced tutors, so we do not force a single teaching method across everyone. Many tutors blend verbal explanation, visual working, and live whiteboards. Microsoft Teams is common, but tutors and families can agree another meeting platform if it suits them better.

Our service is online first. If you and the tutor happen to be close by, we do not mind in-person arrangements, but the platform is built around online one-to-one tutoring.

Rates depend on the tutor. Some tutors charge more because of their experience or limited availability. You can use the directory filters to compare tutors by price and sort results from cheapest to most expensive.

Any package or discount arrangement would need to be agreed directly with the tutor. As an employment agency, Latimer Tuition introduces tutors to clients, but each tutor controls their own rate and lesson agreements.

Latimer tutors generally operate a 24-hour cancellation policy. If you need to cancel, reschedule, or change a lesson time, give the tutor as much notice as possible and, where possible, keep the request in writing. Because tutors are self-employed contractors, any refunds or exceptions are discussed directly with the tutor.

You can filter the directory to show currently available tutors, which makes it easier to find someone who fits your timetable. After introduction, you have direct contact with the tutor, and if any issues arise Latimer Tuition can help mediate or suggest alternatives.

Yes, tutors can support homework, revision, and test preparation. We would not expect a tutor to simply provide answers, but they can review work, explain difficult areas, and set similar practice questions.

As an online provider, we reduce many of the risks associated with in-person lessons. If you ever have concerns about a tutor’s conduct, contact us and we will look into the issue.

After each lesson, tutors are prompted to submit a lesson report. These reports are intended to summarise what happened in the session, note progress, and outline the plan for the next lesson.

Many tutors on the platform have experience supporting students with SEN or hold relevant qualifications. You can look for those details on tutor profiles and decide whether the tutor feels right for your student.

Most conflicts come down to cancellations or communication. If an issue cannot be resolved directly, contact us and we will investigate as neutrally as possible and help both sides move forward.

In normal tutoring arrangements, no. The tutor’s displayed hourly rate is the main fee you pay. If you are asking for support that falls outside normal tutoring, such as a separate homework-only arrangement, that would need to be agreed clearly in advance.

Most lessons last between 45 minutes and 2 hours, although there is no single fixed lesson length. This would be something you’d need to discuss with the tutor directly and they can book you in accordingly. Consider appropriate lesson lengths based on the age of the learner, the subject(s) the tutor is covering, and your goals.

Contact your tutor directly and they can amend the booking on the system. If you have lost their contact details, contact us and we can help.

All Latimer tutors offer free intro meetings/consultations, these usually last between 15 minutes to 45 minutes. These give you and the learner a chance to set a time aside to speak with the tutor and experience the process of joining future lessons on our platform. Please note this isn’t a lesson, and we ask that both the learner and an adult (if the learner is a child) is present. Some tutors do offer free 1st lessons, so it’s work asking the tutor post-intro if they offer a free 1st lesson to help you in your tutor decision-making process.