Email, WhatsApp, Messenger
Best for families
Get in touch
If you have a question about tutoring, onboarding, or an existing enquiry, please get in touch.
Pick the channel that fits. We aim to reply within 24 hours (usually much faster during UK working hours).
Tutor Matching & Customer Service
Heather Latimer
HeatherLatimer@LatimerTuition.comTypically replies within minutes during working hours
Tutor Matching & Customer Service
Mia Latimer
MiaLatimer@LatimerTuition.comTypically replies within minutes during working hours
General enquiries
Contact@LatimerTuition.comFor anything that doesn't fit another inbox
Vetting & Tutor Onboarding
Vetting Team
Vetting@LatimerTuition.comPending tutors, and tutors currently within our vetting process and not yet live
Business enquiries
Robin Gibbons
RobinGibbons@LatimerTuition.comPartnerships, press, and operational matters
Customers, Students & Approved (Live) Tutors
Text & WhatsApp
+44 (0) 78 8887 2428Usually where you can get the quickest reply times. We are unable to accept inbound calls to this number.
A short, specific message helps us route your enquiry properly. Parents and students should tell us the subject, level, preferred lesson format, rough availability, and whether the support is urgent. Tutors should include the email address used on their application, the stage they have reached, and any document or DBS reference that helps us find the record. Schools, partners, press, and business contacts should use the business enquiry address so the operational team can respond directly.
Email, WhatsApp, Messenger
Best for families
Vetting inbox
Best for onboarding
Please only share information that is needed for us to understand the enquiry. It is fine to describe learning goals, timetable constraints, access needs, or safeguarding context in broad terms, but we will ask for any sensitive details through the right channel if they are needed. We use contact details to respond to your enquiry, support tutor matching, manage onboarding, or maintain an existing tutoring relationship. We do not need payment card details, passwords, or unnecessary identity documents by ordinary email.
Use our Find a Tutor page to browse available tutors, compare profiles, and message the ones that look right for your student. You can include the subject, level, exam board, availability, and any learning preferences in the enquiry form so the tutor has a useful starting point before replying.
Still have questions?
Answers to the questions families and tutors ask most often about matching, pricing, safeguarding, and lesson delivery.