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Latimer Tuition
Contact
If you have a question about tutoring, onboarding, or an existing enquiry, please get in touch.
Latimer Tuition normally responds to enquiries within minutes during UK working hours. If your message arrives in the evening, at the weekend, or during school holidays, we may take a little longer, but we will still route it to the right person as quickly as we can.
Contact information
If you have any questions, please get in touch. Pick the channel that fits best and include enough context for us to help first time: the student’s subject and level, whether you are looking for online or in-person support, and any deadline you are working towards. Families looking for a tutor usually get the quickest answer by email, text, WhatsApp, or Messenger. Tutors who are part way through onboarding should use the vetting inbox so documents, DBS queries, and profile checks reach the team handling those workflows.
Tutor matching & customer service
Heather Latimer
[email protected]Typically replies within minutes during working hours
Tutor matching & customer service
Mia Latimer
[email protected]Typically replies within minutes during working hours
Vetting & Tutor Onboarding
Vetting Team
[email protected]Pending tutors, and tutors currently within our vetting process and not yet live
Customers, Students & Approved (Live) Tutors
Text & WhatsApp
+44 (0) 78 8887 2428Usually where you can get the quickest reply times. We are unable to accept inbound calls to this number.
How to get the fastest useful reply
A short, specific message helps us route your enquiry properly. Parents and students should tell us the subject, level, preferred lesson format, rough availability, and whether the support is urgent. Tutors should include the email address used on their application, the stage they have reached, and any document or DBS reference that helps us find the record. Schools, partners, press, and business contacts should use the business enquiry address so the operational team can respond directly.
- For tutor matching, tell us the subject, qualification level, target exam board if known, and the kind of support the student needs.
- For safeguarding, vetting, DBS, or onboarding questions, use the vetting inbox and avoid sending unnecessary sensitive documents until we ask for them.
- For existing enquiries, include the tutor name or previous message thread so we can pick up the history without asking you to repeat details.
- For urgent changes to a booked lesson, use the channel where your previous conversation with the tutor or Latimer team is already active.
Vetting inbox
Best for onboarding
Privacy and safeguarding when you contact us
Please only share information that is needed for us to understand the enquiry. It is fine to describe learning goals, timetable constraints, access needs, or safeguarding context in broad terms, but we will ask for any sensitive details through the right channel if they are needed. We use contact details to respond to your enquiry, support tutor matching, manage onboarding, or maintain an existing tutoring relationship. We do not need payment card details, passwords, or unnecessary identity documents by ordinary email.
- Never send card numbers, passwords, or unrelated identity documents in a first message.
- If your enquiry involves a child or vulnerable learner, keep the initial message factual and proportionate.
- If you are unsure which inbox to use, send the message to the general enquiries address and we will route it internally.
Need help choosing a tutor?
Use our Find a Tutor page to browse available tutors, compare profiles, and message the ones that look right for your student. You can include the subject, level, exam board, availability, and any learning preferences in the enquiry form so the tutor has a useful starting point before replying.
Still have questions?
Browse our FAQs
Answers to the questions families and tutors ask most often about matching, pricing, safeguarding, and lesson delivery.