Published price signal | MyTutor states one-to-one tuition starts from £26/hr, with pay-as-you-go, no sign-up fees and no subscriptions. Its pricing page also shows budget bands of £25+, £45+ and £65+. | Tutorful support says sessions generally cost £20–£45 per hour and that the visible hourly rate on a tutor profile is the price the family pays, including service fees. | Tutorful has the lower published general range in the sources checked, but the real price depends on the tutor, subject, level and availability. |
Meeting before booking | MyTutor’s own wording is: “Meet tutors for free before you book” — MyTutor. Parents can arrange a free 15-minute meeting and message more than one tutor. | Tutorful has a marketplace search, message, booking and payment flow, plus a first-lesson guarantee with terms-based limits. | MyTutor is stronger if you want a clear pre-booking meeting before paying for the first lesson. |
Lesson format | Built around MyTutor’s online lesson space, with video chat, messaging and an interactive whiteboard. | Supports online lessons through Tutorful’s Online Classroom, while the terms also allow for both online and in-person lessons. | Both can support online tuition. MyTutor appears more explicitly online-first in the pages checked. |
Tutor choice and matching | Parents can filter by subject, level, price, availability and gender, and can use a free matching service if they do not want to browse alone. | Parents can search, message and book tutors through a broad marketplace with many subjects, ages and learning needs. | Both involve parent choice. MyTutor has the clearer free-meeting step; Tutorful has especially broad navigation and policy detail. |
Tutor vetting and checks | MyTutor says tutors are personally interviewed and that “just 1 in 8 applicants make the cut” — MyTutor. A clear current background-check standard was not found in the pages checked. | Tutorful says new tutors must upload photo ID, secure two references, complete a profile and pass manual review. The terms say “all tutors must have provided a background check” — Tutorful terms. | Tutorful publishes the clearer background-check framework in the sources checked. That is not the same as proving one platform is safer overall. |
Guarantee or first-lesson protection | The pages checked support meeting tutors before booking and the ability to skip or cancel, but did not provide a clear formal guarantee page. | Tutorful has a documented 100% Satisfaction Guarantee, with a 48-hour notification requirement, replacement-lesson process and goodwill-payment caps in the terms. | Tutorful has the more detailed published guarantee framework; MyTutor’s strength is the free pre-booking meeting. |
Cancellation and refunds | The pages checked did not give a clear formal cancellation-window or refund-rule source, so those terms remain unclear from the public MyTutor pages used here. | Tutorful terms give detailed rules: more than 24 hours’ notice can cancel without charge; less than 24 hours may allow a 50% or 100% tutor charge; less than 6 hours may involve a £5 handling fee in some cases; refund complaints should usually be raised within 96 hours. | Tutorful is stronger for published cancellation and refund clarity in the sources checked. |
SEN/SEND and additional needs | MyTutor has an SEN trained tutors filter. The pages checked did not explain the training standard behind that label. | Tutorful has visible Additional needs pathways, including SEN, autism, dyslexia and dyscalculia. | Both have useful signals. Neither should be described as clinical, therapeutic or specialist SEND provision from the evidence checked. |